I'm Jacob. One engineer with an AI engine — building agents, automations, dashboards, and custom systems that ship in weeks, not quarters. From SMBs that need a working booking flow this Friday to a city responding to 925K resident calls a year, the work is the same: solve the actual problem, fast, and let the code do the rest.
Paste your URL — I'll show you exactly what's broken and what it's costing you in 30 seconds.
From GSIB-bank treasury operations to the City of Charlotte's 311 system to Charlotte small businesses — same playbook, different scale. No marketing-team case studies.
Agentic system that compares week-over-week financial forecasts, flags material variances, and writes the narrative explanation a treasury analyst would otherwise spend half a day producing. Same intelligent pattern-detection-with-explanation we apply to citywide case clusters, SLA-risk surfacing, and equity dashboards in the Vault CRM.
Watches a treasury inbox, detects when source data lands, validates it, refreshes the relevant Excel forecast models, and republishes outputs — without anyone touching Excel. Architectural parallel to our automated email-channel intake, case-context update, and proactive resident notification flows in the Vault CRM.
Working AI-handled intake demonstration built specifically for the City of Charlotte and presented to the City's AI and technology stakeholders. Six end-to-end 311 call types running, agent-handoff included, evidence-of-work artifacts shown live. The engagement that led directly to the Vault's invitation onto the City's CRM RFI.
The City fields ~925K 311 calls a year across agents toggling between 15+ applications per resident interaction. The Vault's RFI response is a unified intake workspace — phone, web, SMS, email all funnel to one conversation thread, AI assists agents in real time, and a deflection layer handles routine requests before they ever reach a human. Hosted in the City's own AWS Bedrock tenant. NIST 800-53 control mapping in flight, SOC 2 / ISO 27001 roadmap drafted.
Vite + FastAPI legal intelligence platform. Multi-pass document extraction, swappable AI backend (cloud Bedrock or fully local on-premise), audit-grade logging on every call. The architecture proves the data-sovereignty pattern we offer Charlotte: tenant isolation, swappable model layer, no third-party model exposure of sensitive content. The same chassis works for healthcare, finance, and government.
Live deployments across auto repair, restaurants, salons, home services, healthcare, and professional services: AI receptionist, quote-by-photo intake, owner nightly reporting, listing landing-page generation, recall and review automation. Powered by an internal agentic engine — Henry (Claude Opus) reasons and opens tickets, Bob (MiniMax) executes builds and outreach across a 5,277-firm pipeline. The same agents that scale Vault internal ops scale the small businesses we serve.
I don't do enterprise procurement or 12-week discovery phases. You describe the problem, I quote a price, we ship it. The Vault AI grows with the future — every new model, every new technique, every new capability becomes a tool I bring to your business.
Industry doesn't matter. If the problem is real, I can probably help.
No hourly billing. No "that's out of scope" invoices. You see the number before we start.
A focused one-week engagement. We map your business, find the highest-leverage AI or automation play, and ship one shippable win. No fluff.
A defined build with a clear scope. Fixed price, quoted upfront based on deliverables and integrations. Ships in 1–6 weeks.
Fractional AI/CTO retainer. Unlimited small builds, audits, and updates. Like having me on your team. Pause or cancel anytime.
I run The Vault AI out of Charlotte, NC. I help businesses move at AI speed — building agents, automations, dashboards, websites, integrations, and the custom systems that solve real problems. AI is my development engine, which means I ship what used to take an agency 6 months in 3–6 weeks, for a fraction of their price. I'm not hiding it. It's how I compete.
I work with restaurants, law firms, healthcare practices, city governments, real estate brokers, contractors — anyone with a problem they've been putting off. Industry doesn't matter. Whether it's tech, ops, marketing, or internal tooling — if the pain is real, I can probably help.
I don't disappear after delivery. I don't hand your project to a junior. Every build gets my direct attention from kickoff to launch — and I stand behind it after.
Tell me what you're trying to build or fix. I'll tell you honestly if I can help and what it'll cost.